Privacy Policy

Privacy Policy

Well Cleanup AS (Org no: 924 194 871)

Kanalarmen 10, 4033 Stavanger | +47 913 16 454

Well Cleanup AS is the data controller for the processing of personal data described in this Privacy Policy. The general manager has the overall responsibility for the company’s processing of personal data.

Scope

This Privacy Policy applies to personal data collected through our website and any contact you initiate with us via forms, email, phone, or other channels linked from the website.

Personal data we collect and why we collect it

1) Contact inquiries (contact form, email, phone)

When you contact us, we may process:

  • Name
  • Email address
  • Phone number (if provided)
  • Company (if provided)
  • The content of your inquiry and any attachments you send

Purpose: To respond to your inquiry, provide customer support, and follow up on requests.

Legal basis: Performance of a contract / steps prior to entering into a contract (GDPR Art. 6(1)(b)) and/or legitimate interests (GDPR Art. 6(1)(f)), depending on the context.

We only process the information you choose to send us.


Cookies and tracking

Cookie banner and consent

When you visit our website, you will be presented with a cookie banner where you can choose which categories of cookies and tracking technologies we are allowed to use.

  • Necessary cookies are required for the website to function and cannot be turned off in the cookie banner.
  • Analytics / statistics cookies (including PostHog) are only used if you consent.

You can change or withdraw your consent at any time by reopening the cookie settings (via the cookie banner/settings link on the website) and adjusting your choices. You can also manage cookies through your browser settings.

What are cookies?

Cookies are small text files stored on your device. Some are necessary for the site to work properly, while others are used for analytics and improvements.

Analytics (PostHog)

If you consent to analytics/statistics cookies, we use PostHog to understand how visitors use our website, so we can improve functionality and user experience. PostHog may process information such as:

  • Pages visited and interactions (events)
  • Technical information (device type, browser, timestamps)
  • Identifiers/cookie IDs (depending on configuration)
  • IP address information may be processed for technical reasons (e.g., security and/or approximate location), depending on configuration

Purpose: Website analytics and improvement.

Legal basis: Consent (GDPR Art. 6(1)(a)).

Embedded content from other sites

Our website may include embedded content (e.g., videos, maps, or social media). Embedded content behaves as if you visited the other website directly. Those providers may collect data about you, use cookies, or track your interaction according to their own privacy policies.

Who we share your data with (processors)

We may share personal data with trusted service providers that help us operate the website and handle inquiries, such as:

  • Hosting providers and infrastructure suppliers
  • Analytics provider (PostHog)
  • Email provider (for handling inquiries)

These providers act as data processors under our instructions and are bound by data processing agreements where required.

We do not sell your personal data.

Website platform and security

Our website uses a React frontend and Payload CMS as the content management system. We use appropriate technical and organizational measures to protect personal data, including access controls, updates, and encrypted connections (HTTPS/SSL where applicable).

How long we keep your data

We keep personal data only as long as necessary for the purposes described:

  • Contact inquiries: Stored as long as needed to handle the request and for a reasonable period afterwards for documentation and follow-up, unless we are required to store it longer by law.
  • Analytics data (PostHog): Stored according to our configured retention settings.

Your rights

You have the right to:

  • Access the personal data we process about you
  • Request correction of inaccurate data
  • Request deletion (where applicable)
  • Object to processing based on legitimate interests
  • Withdraw consent (where processing is based on consent)
  • Request restriction of processing
  • Request data portability (where applicable)

To exercise your rights, contact us using the contact details above.

You also have the right to lodge a complaint with your local data protection authority. In Norway, this is Datatilsynet.

International transfers

If any of our service providers process personal data outside the EU/EEA, we ensure a lawful transfer mechanism is in place (for example, the EU Standard Contractual Clauses) and that appropriate safeguards are used.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Consent

By using our website, and by providing consent through the cookie banner where applicable, you confirm that you have read and understood this Privacy Policy.